Shipping policy
🚚 Shipping Policy – Alessa Perfumes
At Alessa Perfumes, we aim to provide fast, reliable shipping while keeping you informed every step of the way. Please read our shipping terms carefully:
📦 Where We Ship
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We currently ship to all 50 U.S. states, Puerto Rico, and freight forwarding addresses (P.O. box/casilleros).
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For freight forwarders/casilleros: Our responsibility ends once the package is delivered to the forwarding address. We are not responsible for the handling, delays, or issues that may occur during international shipping from your freight forwarder to your destination.
⏱ Order Processing Time
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All orders are processed and prepared for shipping within 24 to 48 business hours after payment confirmation.
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Orders are handed off to the shipping carrier (e.g., UPS) within this timeframe.
🚛 Shipping Timeframes
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Standard shipping takes approximately 3–5 business days within the U.S. and Puerto Rico.
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Business days do not include weekends or holidays. We are not responsible for carrier delays due to holidays, weather, or other service disruptions.
⚡ Priority Shipping
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If you need priority or expedited shipping, please contact us directly before placing your order to arrange the service and confirm availability.
🧾 Wholesale Orders
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For bulk or wholesale orders, please contact us to coordinate custom shipping logistics and rates. Info@alessaperfumes.com
💲 Shipping Rates
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We offer a flat rate for all standard shipments.
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This flat rate applies to individual orders shipped within the U.S. and Puerto Rico.
🛡 Shipping Insurance
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All shipments include basic insurance coverage through UPS or the selected carrier.
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If your package is lost or damaged in transit, we will do our best to assist you in filing a claim with the shipping carrier. Please reach out to us as soon as possible with your order and tracking information. Info@alessaperfumes.com